Technology, Leadership Angeli Gianchandani Technology, Leadership Angeli Gianchandani

Thank You Is Not a Feature

People are debating whether saying thank you to an AI wastes tokens. That is the wrong question. The people who thank Claude do it because they say it everywhere: to the barista, the FedEx driver, the colleague who sent the report. The real question is what our behavior is already teaching the models.

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Technology, Business Angeli Gianchandani Technology, Business Angeli Gianchandani

The Edge

Americans are using AI more than ever, yet remain deeply skeptical of its impact on their lives, work, and communities. During this year’s Super Bowl, technology companies attempted to close that gap with emotionally driven advertising designed to make AI feel familiar, safe, and human.

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